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"J" or "R" anywhere in the SERIAL NUMBER Refrigerator Interior Shelves, Drawers, Deli-Lid, and Bulbs Refrigerator Door Dairy Compartments and Door Bins Freezer Ice-Pan and Baskets Refrigerator Interior Shelves, Drawers, Deli-Lid, and Bulbs Refrigerator Door Dairy Compartments and Door Bins Freezer Ice-Pan and Baskets Did you know you can talk to a real, live person who will help you get your Viking Appliance good as new again? Our Viking Part Pros are the experts on Viking Replacement Parts and really want you to be happy with your Viking Appliance. Live Chat: While we are online you will see a "Live Chat" button. If we are offline, you will see a "Leave a Message" button. This will send an email to us. If possible, include your model and serial number. Describe the issue you are having. Also, provide us with your name and phone number in case we need to talk. Or Call one of our Viking Part Pros at 1-888-988-4546. We are here M-T 8am to 7pm Central Time. W-F 8am to 5pm Central Time. Can't find the Viking Cooking Part you want? Don't worry. We probably have it. Or we can get it. We stock over 5,000 unique Viking parts. If you don't see it here, we'll get it for you.